A Caring Tip on Listening from Our Stephen Ministry:
Listening takes patience. Often you need to build trust before someone will open up to you. Constant, patient listening is a key.
Listening involves more than just words. Pay attention not only to what is said, but to what is not said—or to what is said with a smile or a sigh. Pay attention to body language, too. Does it agree with or contradict a person’s spoken words?